Our Process

While every process and approach is different due to the unique background of our customer base, they all have one thing in common: They’re centered around YOU. We believe that getting to know our customers is key to developing a strong website that will translate into stronger relationships with your customers. That’s why we take a very personal and thorough approach in our development to ensure we get it right for you. The steps below, as well as frequent communication, outline a very basic process for us so that you know where we are at all times during your project and development.

Meeting with You

Our first priority is always meeting with you. Whether that is in person, a video conference, or even just by phone we like to get to know a little bit about you and your business. Every great business and person has a unique backstory and we love being able to showcase that for you. We love to grab a cup of coffee and listen to everything you want to tell us.

Discussing your Visions

After we’ve gotten to know you a little bit, it’s time to talk about what your ambitions are. What kind of website or services are you looking for? How do you interact with your customers? What will this project do to serve your business and what do you hope to achieve? Whether it’s client growth and interaction, or a personal website to broadcast your own unique brand, we are here to bring your vision to life and take you one step closer to achieving your goals.

Interview Session

While the first two steps might seem like a lot of information, sometimes in order to truly capture the in’s and out’s of your business we need to get down into the nitty-gritty and grab a lot of details about your business. We do this through an interview-style chat session, where we ask you to describe things like how you got started, what motivated you, and what sets you apart from the competition. This allows us the chance to get to know you even better so that we can create a true representation of what you’re aspiring to be.


Now comes the fun part – the beginning stages of bringing your vision to life. We have a few different options when it comes to the content on your website. We are proud to offer in-house photography to capture things like head shots, products, your shop, and more. Already have all of this done? We can use anything existing that you would like as well!

Designing your Product

At this point we have everything we need to start the creation process. This is typically the longest part in the process and can take a few weeks depending on the amount of content, features, and revisions that are needed. During this step, we like to keep you involved as much as possible for feedback and guidance on how things are coming along and making sure we are truly bringing your vision to life. If it’s not a clear representation of you or your business, we take time to make sure we get it right.

Testing and Launch

It’s the part we’ve all been waiting for and it’s an exciting moment for us every single time. We reveal your site and allow for a few days worth of testing to make sure everything works as intended. Once we receive the all clear from you, it’s time to press the launch button and introduce you into the world wide web. But we don’t stop there, we stay with you along the way for quick revisions, tweaks, concerns, and anything else. Once your site is up, we don’t just leave you hanging. Remember, you’re family and we’re hear for anything you need.